Privacy Policy

This Privacy Policy ("Policy") describes how Perdana99 ("we", "us", "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you", "Player", "User") who access or use the Perdana99 online gaming platform at https://perdana99.cam and all related subdomains and digital services (collectively, the "Platform").

Perdana99 is committed to handling personal data responsibly and in accordance with applicable data protection principles. This Policy applies to all personal data collected from players located in Malaysia, including residents of Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other regions across the country.

By registering an account on Perdana99, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions.

The following terms shall carry the meanings assigned below throughout this Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person — including name, identification number, contact details, financial data, and online identifiers such as IP address or cookie data.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, transfer, erasure, or destruction.
• "Data Controller" means Perdana99, which determines the purposes and means of processing your personal data.
• "Data Processor" means any third party that processes personal data on behalf of Perdana99 — such as payment service providers, identity verification services, and cloud infrastructure providers.
• "KYC" means Know Your Customer — the mandatory identity and address verification process required for account withdrawal authorisation.
• "Cookie" means a small data file stored on your device by a website that enables session management, preference retention, and usage analytics.
• "Consent" means a freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data.

Perdana99 collects personal data in the categories set out below. We apply the principle of data minimisation — collecting only what is necessary for each specific purpose.

Personal data is collected through the following channels and interactions:

• Direct Registration: Information you provide when creating your Perdana99 account, including name, email, contact number, and date of birth.
• KYC Submission: Identity documents and proof-of-address submitted through the account verification portal.
• Payment Processing: Financial data exchanged when making deposits or requesting withdrawals via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, or cryptocurrency channels.
• Platform Activity: Automated collection of usage data, session information, and device/browser technical data as you navigate and play on the platform.
• Support Interactions: Information shared during live chat conversations or via email correspondence with our support team.
• Cookies & Analytics: Technical data collected via cookies, web beacons, and similar tracking technologies embedded in the platform.

Perdana99 processes your personal data only for the specific, legitimate purposes listed below. Data will not be used for purposes incompatible with those stated without obtaining fresh consent or establishing a separate lawful basis.

• Account Management: Creating, maintaining, and administering your Perdana99 player account.
• Identity & Age Verification: Confirming that all players are aged 21 or above and that account details match submitted documentation.
• Payment Processing: Facilitating MYR deposits and withdrawals through your chosen Malaysian payment method, including DuitNow, FPX, e-wallets, and bank transfers.
• Fraud Prevention & Security: Detecting and preventing unauthorised access, bonus abuse, money laundering, and other fraudulent or prohibited activities.
• Regulatory Compliance: Meeting applicable legal and regulatory obligations, including anti-money-laundering (AML) and counter-terrorism financing (CTF) requirements.
• Responsible Gambling: Monitoring player behaviour to identify potential problem gambling patterns and applying appropriate responsible gambling interventions where necessary.
• Customer Support: Responding to queries, resolving disputes, and providing account assistance.
• Platform Improvement: Analysing usage patterns to improve platform stability, game performance, and user experience.
• Marketing Communications: Sending promotional notifications and personalised offers to players who have opted in to receive such communications. You may withdraw consent at any time.

Perdana99 relies on one or more of the following lawful bases when processing your personal data:

• Contractual Necessity: Processing required to fulfil our obligations to you under the Terms & Conditions — such as account administration, payment processing, and support delivery.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and CTF obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gambling monitoring — where our interests do not override your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies — where you have given explicit, informed consent and retain the right to withdraw it at any time.

Perdana99 does not sell, rent, or trade your personal data. We may share personal data only in the following limited and controlled circumstances:

Some of our service providers and infrastructure partners operate data processing facilities outside of Malaysia. Where personal data is transferred internationally, Perdana99 takes appropriate steps to ensure that the receiving party applies equivalent levels of data protection — including contractual safeguards, standard contractual clauses, and security certifications where applicable.

Where transfers occur to jurisdictions without an adequacy determination, Perdana99 implements appropriate safeguards to protect your data in transit and at rest, including encryption and access controls.

Perdana99 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures.

Perdana99 uses cookies and similar tracking technologies to operate the platform effectively, maintain session security, and analyse usage patterns. Cookies are small text files stored on your device that enable the platform to recognise you between visits.

• Essential Cookies: Required for core platform functionality — including session management, login persistence, and secure payment flows. These cannot be disabled without affecting platform operation.
• Analytical Cookies: Used to collect anonymised data about how players use the platform — page visits, session lengths, and feature engagement — to inform platform improvements.
• Functional Cookies: Store your preferences such as language settings, game display options, and notification preferences.
• Security Cookies: Assist in detecting and preventing fraudulent activity and unauthorised account access.

Subject to applicable law, you hold the following rights in relation to the personal data that Perdana99 holds about you. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 30 days.

Perdana99 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction.

• 256-bit SSL/TLS encryption for all data transmitted between your device and Perdana99 servers.
• Encrypted storage for all KYC documents and financial records at rest.
• Role-based access controls ensuring only authorised personnel can access player data.
• Continuous security monitoring and intrusion detection on all production systems.
• Regular security assessments and penetration testing of the platform infrastructure.
• Documented incident response procedures ensuring prompt action in the event of a data breach.

In the event of a personal data breach that is likely to result in a high risk to your rights, Perdana99 will notify affected players without undue delay, in accordance with applicable data breach notification requirements.

The Perdana99 platform is strictly for use by individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21.

During registration, players are required to confirm their date of birth and consent to age verification. Where Perdana99 reasonably suspects that a player is under 21, the account will be suspended and the matter investigated. Any personal data found to belong to an underage individual will be deleted promptly upon confirmation.

The Perdana99 platform may contain references to third-party services such as licensed payment processors and game content providers. These third parties operate under their own privacy policies, which are independent of this Policy.

Perdana99 is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any external service you interact with in connection with your Perdana99 account.

Perdana99 may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements, or applicable regulations. Material updates will be communicated to registered players via the email address associated with their account and through a prominent notice on the platform, with at least seven (7) days' advance notice where practicable.

The date of the most recent revision is displayed at the top of this page. Continued use of the Perdana99 platform following the effective date of any update constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically to stay informed of how your data is handled.

For questions, concerns, or requests relating to this Privacy Policy or the personal data Perdana99 holds about you, please contact our support team through the channels below. All data rights requests will be acknowledged within 5 business days and actioned within 30 days.